FAQ

COVID-19

We remain open 24-7 so you can shop on our website. Our customer service team is ready to help with any and all questions via email and chat.

Over the last few weeks, we’ve adjusted our practices to ensure that we’re fulfilling orders in a way that protects the health and safety of our associates — and as a result, orders will experience shipping delays.

We want to assure you of the safety measures we’re taking for you and our employees. Everyone is required to wear a mask. We have temperature scanning, regular sanitization and deep-cleaning, and social distancing measures in place.

Shipping

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-25 days. Delivery details will be provided in your confirmation email.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Product

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

Contact Us

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

Contact Us

Account

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